Privacy Policy

Last Updated: 12/1/2025

Welcome to TheHotelInsider.co (“we,” “us,” “our,” or “TheHotelInsider.co”). This Privacy Policy describes how we collect, use, share, and protect your personal information when you access or use our website located at https://TheHotelInsider.co (the “Website”) and any related services we may provide (collectively, the “Services”). This Privacy Policy also explains your privacy rights and choices under applicable law.

We are committed to protecting your privacy and handling your personal information in a transparent and secure manner. This policy applies to all users of the Website and Services.

1. INFORMATION WE COLLECT

We may collect information directly from you, automatically through your use of our Website, and from third parties. The type of information we collect depends on how you interact with the Website and Services.

A. Personal Information You Provide

When you voluntarily provide it, we may collect:

• Contact Information: Name, email address, postal address, phone number.
• Account Credentials: Username and password (if you register for an account).
• User Content: Comments, inquiries, reviews, messages, and other content you submit.
• Transaction Information: Payment details (if applicable), billing address, transaction history.
• Communications with Us: Email and support communications.

B. Automatically Collected Information

When you use the Website, we automatically collect:

• Device and Usage Data: IP address, device type, browser type/version, operating system, pages viewed, time spent on pages, click data.
• Cookies and Tracking Technologies: Cookies, web beacons, pixels, and similar technologies to help provide and improve our services.

C. Third-Party Sources

We may receive information about you from third parties (e.g., analytics providers, advertising partners).

2. HOW WE USE YOUR INFORMATION

We may use your personal information for the following purposes:

• To Provide and Improve Services: To operate the Website, personalize content, and improve user experience.
• To Communicate with You: To send administrative information, updates, marketing communications, and respond to your inquiries.
• To Process Transactions: To complete purchases or bookings if applicable.
• To Analyze Usage: To monitor and analyze trends and user behavior.
• For Legal Compliance: To comply with applicable law, enforce our terms, or protect rights.

3. COOKIES AND SIMILAR TECHNOLOGIES

The Website uses cookies and similar technologies to collect data about your interactions with our Website. Cookies help with essential site functionality, analytics, performance tracking, and targeted advertising. You can manage cookie preferences through browser settings or cookie consent tools on the Website.

4. DATA SHARING AND DISCLOSURE

We may share your personal information in the following circumstances:

• Service Providers: Third-party vendors that provide services on our behalf (e.g., analytics, hosting, payment processing).
• Legal Requirements: To comply with legal obligations, court orders, or government requests.
• Business Transfers: In connection with a merger, sale, or acquisition.
• With Your Consent: When you authorize sharing for specific purposes.

We do not sell your personal information for monetary consideration. If in the future we intend to sell personal information, we will provide appropriate notice and choices.

5. THIRD-PARTY SERVICES

We may use third-party services (such as Google Analytics, advertising platforms, hotels booking engines, etc.). These providers may collect information directly from your device and use cookies and other tracking technologies. They have their own privacy policies and may use data for their purposes. You should review their privacy policies to understand their practices.

6. DATA RETENTION

We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law, whichever is longer. When no longer needed, we securely delete or anonymize your personal information.

7. YOUR PRIVACY RIGHTS

Depending on your jurisdiction and applicable law, you may have the following rights:

• Access: Request access to the personal information we hold about you.
• Correction: Request correction of inaccurate information.
• Deletion: Request deletion of your personal information.
• Opt-Out: Opt out of marketing communications.
• Data Portability: Request a copy of your personal data in a portable format.
• Do Not Sell/Share: Request that your personal information not be sold or shared (if applicable).

If you wish to exercise any of these rights, please contact us using the information in Section 10 below.

8. INTERNATIONAL DATA TRANSFERS

If you are located outside the United States, your personal information may be transferred to and processed in the United States or other countries whose data protection laws may differ. By using our Website, you consent to these transfers.

9. SECURITY MEASURES

We implement reasonable technical, administrative, and organizational safeguards to protect your personal information from unauthorized access, disclosure, or loss. These measures include encryption, access controls, and monitoring. However, no system can be completely secure, and we cannot guarantee absolute security.

10. CHILDREN’S PRIVACY

We do not knowingly collect personal information from children under the age of 13. If you believe we have collected information about a child under 13, please contact us to request deletion. Certain jurisdictions provide additional protections to minors; we will comply with applicable laws.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. The revised version will have a new effective date, and we will notify you of significant changes via the Website or other appropriate communication.

12. CONTACT INFORMATION

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

TheHotelInsider.co
Email: [email protected]